Return Policy
We want you to feel confident with your REDRESS purchase. Please review our return policy before placing your order.
Returns
We accept returns within 14 days of delivery.
Return Conditions
Items must be unworn, unwashed, in original condition,
and returned with all tags attached.
Return Shipping
Return shipping costs are the responsibility of the customer.
We recommend using a trackable shipping service.
Sale Items
Sale items cannot be returned unless faulty.
Exchanges
Because each REDRESS dress is crafted from pre-loved textiles and
produced as a one-off piece, exchanges are not available.
Faulty or Incorrect Items
If your item arrives faulty or incorrect, please contact us
with your order number and clear photos of the issue.
For return enquiries, please contact: